FBN General Insurance, a subsidiary of FBN Insurance and a member of the FBN Holdings Company has launched a new service called FBNGI ClaimsAlert Service to streamline claims process for its clients.
The service will enable customers to get claims to the value of N50,000 and below resolved at the scene of the accident.
The Managing Director, Bode Opadokun, made this known during the official launch of Claims Alert Service and Representatives held in Lagos.
He stated that the ClaimsAlert Service is designed to provide a responsive service to all Comprehensive Auto Insurance policyholders of the company, who have been involved in an accident within the Lagos Metropolis where the service is currently active.
The areas, he said, include Eti-Osa, Lagos Island, Lagos Mainland, Surulere, Kosofe, Shomolu and Ikeja.
He added that the FBN General Insurance Claims Alert Service is a value-added service to all her Comprehensive Auto Insurance Policyholders only and this comes at no extra cost.
He said: “The company has dedicated team of Claims Agents, Customer Support Staff and Auto Garages for prompt and quality repairs of vehicles. Customers will get claims to the value of N50,000 and below resolved at the scene of the accident.
“The initiative involves the provision of a competent FBNGI Claims Representative (Biker) at the scene of an accident or incident to provide instant claim support to the identified segment of customers.