FirstBank recently got an international award for excellence in cybersecurity at the 17th Annual Congress on Cybersecurity Audit and Controversial Events held in Abu Dhabi.

The Managing Director and Chief Executive Officer of FirstBank, Dr. Segun Alebiosu revealed that the recognition reaffirms the bank’s role as a forward-looking institution, committed not only to driving innovation but also to ensuring the safety and security of customers.

Alebiosu also revealed that the bank prioritizes investment in fraud management and consumer protection to guarantee customer confidence in the banking sector.

At the recent 18th Annual Banking and Finance Conference, organized by the Chartered Institute of Bankers of Nigeria (CIBN), Alebiosu revealed that FirstBank is leading efforts to strengthen the banking sector through innovation and consumer protection. The bank has invested heavily in cutting-edge cybersecurity systems. 

“People do know that FirstBank is safe and secure. Today, we account for about 20 per cent of payments processed through the Nigeria Inter-Bank Settlement System (NIBSS). That is a testament to our efficiency and innovation”

 “We invest a lot in fraud management and consumer protection because, ultimately, customer confidence is at the heart of banking. While some complaints arise from customer errors, we take responsibility as a bank to safeguard trust in the system.”