Banks urge customers to use digital platform

Banks in the country have urged their customers to utilise their digital self-service solutions because of the coronavirus affecting different sectors globally.

Fidelity Bank said in a mail to its customers that, “Our industry has been drastically impacted by the coronavirus outbreak worldwide and as a result, we have implemented precautionary measures to help safeguard the well-being of our staff, customers and communities we serve.
“It is important that you are able to access funds to run your business or pay bills even in these times. Currently, our branch locations are open and fully staffed to assist with all your banking needs

“However, take advantage of our robust online banking solutions available for your ease, convenience and as a further precautionary measure.”
Ecobank also said in a statement on Thursday that its customers could utilise theEcobank Mobile App, Ecobank Online, EcobankPay, Ecobank OmniPlus, OmniLite and the RapidTransfer App without having to visit branches.
“This is as part of efforts to ensure social distancing which will help curtail the spread of COVID-19.

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